Frequently Asked Questions

How do I access Palatial?

Simply open your favorite terminal emulator and type: ssh palatial.press
That's it! You may be prompted to allow the connection. You can type "yes" to proceed.

What payment methods do you accept?

All major credit cards are accepted! Your payment information is securely handled via Stripe, never stored on our servers. Bitcoin lightning payments must be paid via a lightning wallet that supports LNURL.

How are books delivered?

Physical books are shipped via standard postal and courier services. Books are packaged to prevent damage during transit, and orders typically arrive within 5-7 business days, depending on your location. Shipping is free for all U.S. orders!

What's your curation process?

Each title is carefully selected based on its significance to the science fiction genre, literary merit, and enduring influence. The emphasis is on game-changing works that push the boundaries of speculative fiction. That said, we're not afraid to include some indie works if demand calls for it!

Do you offer E-books or audiobooks?

Currently, the focus is exclusively on physical books—specifically trade paperbacks. E-books and audiobooks are great, but the Digital Rights Management (DRM) policies of most publishers make it difficult to offer them through our ssh app.

What titles are in the current catalog?

The entire Palatial experience is terminal-native, with hundreds of titles to choose from. Head over to your terminal and type: ssh palatial.press to see what's available!

What if I need help?

Please email help@palatial.press for direct assistance.

Do you offer international shipping?

Books are shipped to available locations via standard postal and courier services. Current available locations include the United States, Canada, and the United Kingdom. Free shipping for U.S. orders only.